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New Nuance research reveals clinicians are spending 25% more time generating clinical documentation than they were 7 years ago
LONDON, United Kingdom, 3 November 2022: Healthcare professionals are spending an average of 13.5 hours per week adding to or creating clinical documentation, a 25% increase in the last 7 years,...
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New capabilities allow for UK customers to change channels and search guides simply using their voice, making access to programming and customer service requirements easier than ever BURLINGTON, Mass.
One of the U.K.'s largest NHS Foundation Trusts integrates Nuance AI-powered speech recognition technology into its Epic EHR to replace paper documentation and consolidate patient records...
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Acquisition will combine solutions and expertise to deliver new cloud and AI capabilities across healthcare and other industries
REDMOND, Wash., and BURLINGTON, Mass. – April 12, 2021 – Microsoft Corp (Nasdaq: MSFT) and Nuance Communications, Inc. (Nasdaq: NUAN) today announced they have entered into a definitive...
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Recognised for its superior platform and rich APIs, Nuance earns top spot and outpaces competitors for fourth consecutive year
London – February 4, 2021 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has been recognised for the fourth consecutive year as the highest-rated vendor in the Opus Research...
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Strategic partnership results in the first mobile telco cloud-native platform with built-in Conversational and Engagement AI Services
Nuance Communications, Inc. (NASDAQ: NUAN) and Rakuten Mobile, Inc. today announced a strategic partnership to add Nuance® Intelligent Engagement AI Services to the Rakuten Communications...
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Telefónica is first to deploy voice biometrics to ensure those most impacted by COVID-19 get priority service in an easy, secure way
LONDON, United Kingdom – June 4, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced enhancements to its AI-enabled intelligent detection capabilities in Nuance Gatekeeper, the...
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Millions of phone banking customers benefit from fast, safe and simple verification process while removing the need to worry about passwords or security questions
Nuance® Communications, Inc. (NASDAQ: NUAN) today announced that National Australia Bank (NAB), one of Australia's major banks, is leveraging the world's most advanced biometrics solution for...
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With Voice-to-Agent messaging, consumers can leave a detailed message that is automatically transcribed, understood and routed to agents using Nuance Conversational AI
Burlington, Mass. – April 14, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced a solution that uses AI to eliminate putting customers on-hold. Instead of having customers...
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Nuance cited as “outstripping its rivals with leading conversational AI for chatbots”
BURLINGTON, Mass. – April 14, 2020– Nuance® Communications, Inc. (NASDAQ: NUAN) today announced Forrester Research has identified the company as a Leader in “The Forrester New Wave™:...
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Solution developed in response to NHS requests to help doctors, nurses and allied health professionals in these challenging times
LONDON, United Kingdom, April 6, 2020 – Nuance® Communications, Inc. today announced immediate availability of the free COVID-19 Content Pack for all Nuance Dragon® Medical users in the United...
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London, UK - February 6th, 2020 - Nuance Communications, Inc. today announced the availability of its Dragon Professional Anywhere speech recognition solutions in English enabling businesses to...
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End-to-end approach, vertical expertise, integration capabilities and support of multiple devices, channels, and modalities lands Nuance as only vendor of 16 with perfect score
BURLINGTON, Mass., – November 21, 2019 – Nuance Communications, Inc. today announced it has been recognized for the third consecutive year as the highest-rated vendor in Opus Research’s...
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Strategic partnership accelerates the delivery of ambient technologies to reduce clinician burnout by enabling doctors to focus on patients, while AI focuses on administrative tasks
BURLINGTON, Mass., and REDMOND, Wash. — Oct. 17, 2019 — Nuance Communications Inc. and Microsoft Corp. on Thursday announced they have joined forces to help transform healthcare delivery for a...
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Cloud-native solution includes Nuance’s market leading biometrics technology that authenticates over 1B customers a year across voice & digital channels
BURLINGTON, Mass. – October 2, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), leader in conversational AI innovations, today announced Nuance Gatekeeper, the world’s most advanced...
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New Intelligent Engagement Services and cloud-native approach bolster third-party integration capabilities and offer organizations more control
BURLINGTON, Mass. – September 12, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), a leader in conversational AI innovations, today announced the Nuance Intelligent Engagement Platform will...
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Independent study reveals speech recognition could save Financial Service businesses over £40,000 a year per employee
LONDON, United Kingdom, 8th August 2019: Deploying speech recognition within a financial services business could save over £40,000 per employee each year in terms of productivity gains, new...
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Conversational AI system combines voice biometrics and NLU to authenticate individuals within seconds of them speaking, and deliver personalized automated responses
BURLINGTON, Mass., – July 10, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN) today unveiled the Nuance Lightning Engine™, a new AI tool that uses 4th generation deep neural nets (DNNs)...
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Multi-faceted, layered approach for digital and voice fraud prevention puts Nuance ahead of 12 recognized biometrics vendors in Opus Research report
BURLINGTON, Mass., – July 2, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has been recognized once again as a Leader in Opus Research’s Intelligent Authentication and...
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More trusts harnessing tech such as speech recognition to streamline clinical documentation
LONDON, UK. - June 17, 2019: One in five (19%) NHS Trusts have deployed artificial intelligence technology to improve patient services, with double that figure (38%) currently considering it and...
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Analyst report cites Nuance as “[outstripping] its rivals” and enabling “mission-critical, enterprise-grade, Conversational AI”
BURLINGTON, Mass. – June 11, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), a leader in conversational AI innovations, today announced Forrester Research has identified the company as a...
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LONDON, UK, May 28, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), the pioneer and leader in conversational AI innovations, today announced that it powers features of the BMW Intelligent...
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1 in 5 adults have fallen victim to fraud in the last twelve months, losing an average of £1,000 per person due to inefficient passwords – biometrics is on the rise to change that
LONDON, UK – 2nd May 2019 - The UK is ready to fight fraud with biometrics, according to new research revealed by Nuance on World Password Day. The new research - carried out by OnePoll and...
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Proven technology brings real-time insights to human agents, enabling more personalized, efficient customer interactions across channels
BURLINGTON, Mass., March 5, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced a new technology bundle that helps enterprises with Agent AI – uniting human agents and artificial...
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First-of-its-kind AI Innovation from Nuance Automatically Builds Domain-specific Conversation Maps from Existing Contact Center Chat Logs
BURLINGTON, Mass., February 5, 2019–Nuance Communications, Inc. (NASDAQ:NUAN), at its Customer Experience Summit, today revealed Project Pathfinder, a breakthrough technology that uses machine...
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AIB customers first in Ireland to benefit from easier, faster and more secure banking through Nuance’s fraud-preventing biometrics authentication technology
BURLINGTON, Mass. and DUBLIN, Ireland – December 4, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced Allied Irish Banks (AIB) – Ireland’s largest bank – is the first in...
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Nuance and the German Institute for Artificial Intelligence (DFKI) will work as a joint hub for research and design advancements for next-generation mobility user experiences
SAARBRÜCKEN, Germany and BURLINGTON, Mass., November 27, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced the opening of its first European mobility user experience (UX) lab,...
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East London Trust saves more than £150,000 per year in outsourced transcription costs while improving patient care following deployment of clinical speech recognition
London, UK – 22nd November 2018 – Nuance Communications today announces that Homerton University Hospital NHS Trust has deployed its Dragon Medical One cloud-based speech recognition...
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Dragon TV enables voice-powered search and discovery and personalized and secure access to content and services through voice biometrics
AMSTERDAM (IBC Show 2018) and BURLINGTON, Mass., September 13, 2018 – At IBC Show 2018, Nuance Communications, Inc., the pioneer and leader in conversational AI innovations, announced that users...
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Collaboration to Augment Intelligent Automotive Assistants with Industry-First Understanding of Cognitive and Emotional States
Boston, MA and Burlington, MA – September 6, 2018 – Affectiva, the global leader in Artificial Emotional Intelligence (Emotion AI), and Nuance Communications, Inc. (NASDAQ: NUAN), the leader...
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In a first for Germany, subscribers get easy, seamless and secure access to customer service using only their voice
BURLINGTON, Mass. and BERLIN, Germany – September 4, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Deutsche Telekom has deployed Nuance’s voice biometrics solution...
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Connected Car Platform Dragon Drive is featuring “Just Talk” mode, voice combined with gaze and multi-passenger interaction at Ifa
BERLIN, IFA, August 30th, 2018 – Nuance Communications, Inc. , the pioneer and leader in conversational AI innovations, will unveil a tailor-made Berlin Showcase of its Automotive Assistant...
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Company builds on established global footprint as countries continue to prioritize the digitization of their healthcare systems
BURLINGTON, Mass., August 20, 2018 – Nuance Communications, Inc. today announced that it is continuing to expand globally to meet growing international demand for its conversational artificial...
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Global Digital Exemplar Trust leverages speech recognition to reduce paperwork, eliminate backlogs and improve clinician-patient relationships
London, UK – July 24th 2018 – Nuance Communications today announces that Worcestershire Health and Care NHS Trust has deployed Dragon Medical Network Edition to relieve clinicians’ growing...
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Nuance celebrates the NHS’ 70th birthday by acknowledging the major milestones in the evolution of patient clinical documentation
LONDON, United Kingdom: June 20th, 2018: Nuance Communications today celebrates the 70th anniversary of the NHS by revealing the evolution of clinical documentation since its birth in 1948. In...
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Česká spořitelna customers first in region to say “dobrý den” to a better banking experience through Nuance’s voice biometrics
BURLINGTON, Mass., – June 18, 2018 – Nuance Communications, Inc. today announced that Česká spořitelna – the Czech Republic’s largest bank and owned by Erste Bank Group AG – is the...
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Dragon Drive, Nuance’s Connected Car Platform, Elevates In-Car Experience for New Mercedes A-Class Drivers and Passengers
LONDON, U.K., May 29, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN), the pioneer and leader in conversational AI innovations, today announced it has collaborated with Daimler AG to develop...
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Bringing artificial intelligence powered solutions spanning platforms, devices and physical locations to clinicians on-the-go
LONDON, Thursday 24th May, 2018 – Nuance Communications, Inc. announced today that its universal cloud-based speech recognition platform, Dragon® Medical One, is now available in the UK and...
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A first in India’s banking sector, Keya provides an intelligent, conversational experience for callers, enabling faster, more effective customer service in Hindi and English
LONDON, UK., – May 17th – Nuance Communications, Inc. today announced Kotak Mahindra Bank has launched Keya, the first AI-powered virtual assistant in Indian banking. Leveraging Nuance’s...
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HIMSS Europe/Nuance Communications
Berlin/Vienna, March 28, 2018. HIMSS Europe and Nuance Communications Ltd. launch today the white paper “Saudi Arabia ― How clinical documentation can help achieve Vision 2030”. In the...
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Loop, Nuance’s AI and data analytics platform for mobile carriers, gives operators yet another touchpoint to engage with subscribers
BARCELONA (MOBILE WORLD CONGRESS) and BURLINGTON, Mass. – February 27, 2018 – At this week’s Mobile World Congress, Nuance Communications, Inc. (NASDAQ: NUAN) announced the integration of...
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Introduction of ConversationPrint™ and Intelligent Detectors Enhances 3rd Generation DNN Platform to Streamline Omni-Channel Customer Authentication and Stop Fraudsters Across All Points of Access
BURLINGTON, Mass., February 26, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced the next generation of Security Suite, a state-of-the-art biometric security solution for fraud...
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A study of the impact of speech recognition within the Emergency Department of South Tees Hospitals NHS Foundation Trust reveals significant time savings
London, UK – 8th February 2018 - Today, Nuance Communications announces the results of a new study which analyses the impact of the deployment of speech recognition within the Emergency...
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Bringing artificial intelligence into the GP’s surgery to boost productivity and improve patient care
LONDON, January 22, 2018 – Nuance Communications, Inc. today announced the release of Dragon Medical Practice Edition 4, the latest on-premise version of Nuance’s industry-leading clinical...
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New Virtual Assistant Capabilities Enhance Interactions between Clinicians and Patients, Improving Patient Experience and Reducing Physician Burnout
London, UK – Building on its long history of powering virtual assistants for many of the leading consumer and automotive brands in the world, including American Airlines, Amtrak, Audi,...
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LAS VEGAS (CES 2018) and London, UK January 9, 2018 – At CES, Nuance Communications, Inc. (NASDAQ: NUAN) will demonstrate new conversational artificial intelligence (AI)-powered solutions that...
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Concept-i will be exhibited at CES 2018 in Las Vegas
LAS VEGAS (CES 2018) and BURLINGTON, Mass., January 9, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Dragon Drive connected car platform powers the automotive...
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Dragon Drive’s new features, including gaze control combined with conversational AI and enhanced interoperability with the smart home and other virtual assistants, were awarded a CES 2018 Innovation Award
London, UK, January 3, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced new artificial intelligence (AI)-powered capabilities for its Dragon Drive automotive platform. Dragon...
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New AI-powered capability creates a streamlined user experience by enabling seamless interaction between virtual assistants and popular IoT assistants, third-party content services, and more
London, UK, January 3, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today introduced its cognitive arbitrator, a new artificial intelligence (AI)-powered capability that solves one of the...