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New Nuance research reveals clinicians are spending 25% more time generating clinical documentation than they were 7 years ago
LONDON, United Kingdom, 3 November 2022: Healthcare professionals are spending an average of 13.5 hours per week adding to or creating clinical documentation, a 25% increase in the last 7 years,...
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New capabilities allow for UK customers to change channels and search guides simply using their voice, making access to programming and customer service requirements easier than ever BURLINGTON, Mass.
One of the U.K.'s largest NHS Foundation Trusts integrates Nuance AI-powered speech recognition technology into its Epic EHR to replace paper documentation and consolidate patient records...
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Acquisition will combine solutions and expertise to deliver new cloud and AI capabilities across healthcare and other industries
REDMOND, Wash., and BURLINGTON, Mass. – April 12, 2021 – Microsoft Corp (Nasdaq: MSFT) and Nuance Communications, Inc. (Nasdaq: NUAN) today announced they have entered into a definitive...
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Recognised for its superior platform and rich APIs, Nuance earns top spot and outpaces competitors for fourth consecutive year
London – February 4, 2021 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has been recognised for the fourth consecutive year as the highest-rated vendor in the Opus Research...
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Strategic partnership results in the first mobile telco cloud-native platform with built-in Conversational and Engagement AI Services
Nuance Communications, Inc. (NASDAQ: NUAN) and Rakuten Mobile, Inc. today announced a strategic partnership to add Nuance® Intelligent Engagement AI Services to the Rakuten Communications...
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Telefónica is first to deploy voice biometrics to ensure those most impacted by COVID-19 get priority service in an easy, secure way
LONDON, United Kingdom – June 4, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced enhancements to its AI-enabled intelligent detection capabilities in Nuance Gatekeeper, the...
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Millions of phone banking customers benefit from fast, safe and simple verification process while removing the need to worry about passwords or security questions
Nuance® Communications, Inc. (NASDAQ: NUAN) today announced that National Australia Bank (NAB), one of Australia's major banks, is leveraging the world's most advanced biometrics solution for...
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With Voice-to-Agent messaging, consumers can leave a detailed message that is automatically transcribed, understood and routed to agents using Nuance Conversational AI
Burlington, Mass. – April 14, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced a solution that uses AI to eliminate putting customers on-hold. Instead of having customers...
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Nuance cited as “outstripping its rivals with leading conversational AI for chatbots”
BURLINGTON, Mass. – April 14, 2020– Nuance® Communications, Inc. (NASDAQ: NUAN) today announced Forrester Research has identified the company as a Leader in “The Forrester New Wave™:...
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Solution developed in response to NHS requests to help doctors, nurses and allied health professionals in these challenging times
LONDON, United Kingdom, April 6, 2020 – Nuance® Communications, Inc. today announced immediate availability of the free COVID-19 Content Pack for all Nuance Dragon® Medical users in the United...
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London, UK - February 6th, 2020 - Nuance Communications, Inc. today announced the availability of its Dragon Professional Anywhere speech recognition solutions in English enabling businesses to...
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End-to-end approach, vertical expertise, integration capabilities and support of multiple devices, channels, and modalities lands Nuance as only vendor of 16 with perfect score
BURLINGTON, Mass., – November 21, 2019 – Nuance Communications, Inc. today announced it has been recognized for the third consecutive year as the highest-rated vendor in Opus Research’s...
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Strategic partnership accelerates the delivery of ambient technologies to reduce clinician burnout by enabling doctors to focus on patients, while AI focuses on administrative tasks
BURLINGTON, Mass., and REDMOND, Wash. — Oct. 17, 2019 — Nuance Communications Inc. and Microsoft Corp. on Thursday announced they have joined forces to help transform healthcare delivery for a...
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Cloud-native solution includes Nuance’s market leading biometrics technology that authenticates over 1B customers a year across voice & digital channels
BURLINGTON, Mass. – October 2, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), leader in conversational AI innovations, today announced Nuance Gatekeeper, the world’s most advanced...
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New Intelligent Engagement Services and cloud-native approach bolster third-party integration capabilities and offer organizations more control
BURLINGTON, Mass. – September 12, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), a leader in conversational AI innovations, today announced the Nuance Intelligent Engagement Platform will...
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Independent study reveals speech recognition could save Financial Service businesses over £40,000 a year per employee
LONDON, United Kingdom, 8th August 2019: Deploying speech recognition within a financial services business could save over £40,000 per employee each year in terms of productivity gains, new...
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Conversational AI system combines voice biometrics and NLU to authenticate individuals within seconds of them speaking, and deliver personalized automated responses
BURLINGTON, Mass., – July 10, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN) today unveiled the Nuance Lightning Engine™, a new AI tool that uses 4th generation deep neural nets (DNNs)...
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Multi-faceted, layered approach for digital and voice fraud prevention puts Nuance ahead of 12 recognized biometrics vendors in Opus Research report
BURLINGTON, Mass., – July 2, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has been recognized once again as a Leader in Opus Research’s Intelligent Authentication and...
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More trusts harnessing tech such as speech recognition to streamline clinical documentation
LONDON, UK. - June 17, 2019: One in five (19%) NHS Trusts have deployed artificial intelligence technology to improve patient services, with double that figure (38%) currently considering it and...
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Analyst report cites Nuance as “[outstripping] its rivals” and enabling “mission-critical, enterprise-grade, Conversational AI”
BURLINGTON, Mass. – June 11, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), a leader in conversational AI innovations, today announced Forrester Research has identified the company as a...
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LONDON, UK, May 28, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN), the pioneer and leader in conversational AI innovations, today announced that it powers features of the BMW Intelligent...
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1 in 5 adults have fallen victim to fraud in the last twelve months, losing an average of £1,000 per person due to inefficient passwords – biometrics is on the rise to change that
LONDON, UK – 2nd May 2019 - The UK is ready to fight fraud with biometrics, according to new research revealed by Nuance on World Password Day. The new research - carried out by OnePoll and...
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Proven technology brings real-time insights to human agents, enabling more personalized, efficient customer interactions across channels
BURLINGTON, Mass., March 5, 2019 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced a new technology bundle that helps enterprises with Agent AI – uniting human agents and artificial...