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First-of-its-kind AI Innovation from Nuance Automatically Builds Domain-specific Conversation Maps from Existing Contact Center Chat Logs
BURLINGTON, Mass., February 5, 2019–Nuance Communications, Inc. (NASDAQ:NUAN), at its Customer Experience Summit, today revealed Project Pathfinder, a breakthrough technology that uses machine...
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AIB customers first in Ireland to benefit from easier, faster and more secure banking through Nuance’s fraud-preventing biometrics authentication technology
BURLINGTON, Mass. and DUBLIN, Ireland – December 4, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced Allied Irish Banks (AIB) – Ireland’s largest bank – is the first in...
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Nuance and the German Institute for Artificial Intelligence (DFKI) will work as a joint hub for research and design advancements for next-generation mobility user experiences
SAARBRÜCKEN, Germany and BURLINGTON, Mass., November 27, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced the opening of its first European mobility user experience (UX) lab,...
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East London Trust saves more than £150,000 per year in outsourced transcription costs while improving patient care following deployment of clinical speech recognition
London, UK – 22nd November 2018 – Nuance Communications today announces that Homerton University Hospital NHS Trust has deployed its Dragon Medical One cloud-based speech recognition...
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Dragon TV enables voice-powered search and discovery and personalized and secure access to content and services through voice biometrics
AMSTERDAM (IBC Show 2018) and BURLINGTON, Mass., September 13, 2018 – At IBC Show 2018, Nuance Communications, Inc., the pioneer and leader in conversational AI innovations, announced that users...
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Collaboration to Augment Intelligent Automotive Assistants with Industry-First Understanding of Cognitive and Emotional States
Boston, MA and Burlington, MA – September 6, 2018 – Affectiva, the global leader in Artificial Emotional Intelligence (Emotion AI), and Nuance Communications, Inc. (NASDAQ: NUAN), the leader...
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In a first for Germany, subscribers get easy, seamless and secure access to customer service using only their voice
BURLINGTON, Mass. and BERLIN, Germany – September 4, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Deutsche Telekom has deployed Nuance’s voice biometrics solution...
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Connected Car Platform Dragon Drive is featuring “Just Talk” mode, voice combined with gaze and multi-passenger interaction at Ifa
BERLIN, IFA, August 30th, 2018 – Nuance Communications, Inc. , the pioneer and leader in conversational AI innovations, will unveil a tailor-made Berlin Showcase of its Automotive Assistant...
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Company builds on established global footprint as countries continue to prioritize the digitization of their healthcare systems
BURLINGTON, Mass., August 20, 2018 – Nuance Communications, Inc. today announced that it is continuing to expand globally to meet growing international demand for its conversational artificial...
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Global Digital Exemplar Trust leverages speech recognition to reduce paperwork, eliminate backlogs and improve clinician-patient relationships
London, UK – July 24th 2018 – Nuance Communications today announces that Worcestershire Health and Care NHS Trust has deployed Dragon Medical Network Edition to relieve clinicians’ growing...
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Nuance celebrates the NHS’ 70th birthday by acknowledging the major milestones in the evolution of patient clinical documentation
LONDON, United Kingdom: June 20th, 2018: Nuance Communications today celebrates the 70th anniversary of the NHS by revealing the evolution of clinical documentation since its birth in 1948. In...
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Česká spořitelna customers first in region to say “dobrý den” to a better banking experience through Nuance’s voice biometrics
BURLINGTON, Mass., – June 18, 2018 – Nuance Communications, Inc. today announced that Česká spořitelna – the Czech Republic’s largest bank and owned by Erste Bank Group AG – is the...
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Dragon Drive, Nuance’s Connected Car Platform, Elevates In-Car Experience for New Mercedes A-Class Drivers and Passengers
LONDON, U.K., May 29, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN), the pioneer and leader in conversational AI innovations, today announced it has collaborated with Daimler AG to develop...
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Bringing artificial intelligence powered solutions spanning platforms, devices and physical locations to clinicians on-the-go
LONDON, Thursday 24th May, 2018 – Nuance Communications, Inc. announced today that its universal cloud-based speech recognition platform, Dragon® Medical One, is now available in the UK and...
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A first in India’s banking sector, Keya provides an intelligent, conversational experience for callers, enabling faster, more effective customer service in Hindi and English
LONDON, UK., – May 17th – Nuance Communications, Inc. today announced Kotak Mahindra Bank has launched Keya, the first AI-powered virtual assistant in Indian banking. Leveraging Nuance’s...
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HIMSS Europe/Nuance Communications
Berlin/Vienna, March 28, 2018. HIMSS Europe and Nuance Communications Ltd. launch today the white paper “Saudi Arabia ― How clinical documentation can help achieve Vision 2030”. In the...
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Loop, Nuance’s AI and data analytics platform for mobile carriers, gives operators yet another touchpoint to engage with subscribers
BARCELONA (MOBILE WORLD CONGRESS) and BURLINGTON, Mass. – February 27, 2018 – At this week’s Mobile World Congress, Nuance Communications, Inc. (NASDAQ: NUAN) announced the integration of...
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Introduction of ConversationPrint™ and Intelligent Detectors Enhances 3rd Generation DNN Platform to Streamline Omni-Channel Customer Authentication and Stop Fraudsters Across All Points of Access
BURLINGTON, Mass., February 26, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced the next generation of Security Suite, a state-of-the-art biometric security solution for fraud...
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A study of the impact of speech recognition within the Emergency Department of South Tees Hospitals NHS Foundation Trust reveals significant time savings
London, UK – 8th February 2018 - Today, Nuance Communications announces the results of a new study which analyses the impact of the deployment of speech recognition within the Emergency...
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Bringing artificial intelligence into the GP’s surgery to boost productivity and improve patient care
LONDON, January 22, 2018 – Nuance Communications, Inc. today announced the release of Dragon Medical Practice Edition 4, the latest on-premise version of Nuance’s industry-leading clinical...
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New Virtual Assistant Capabilities Enhance Interactions between Clinicians and Patients, Improving Patient Experience and Reducing Physician Burnout
London, UK – Building on its long history of powering virtual assistants for many of the leading consumer and automotive brands in the world, including American Airlines, Amtrak, Audi,...
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LAS VEGAS (CES 2018) and London, UK January 9, 2018 – At CES, Nuance Communications, Inc. (NASDAQ: NUAN) will demonstrate new conversational artificial intelligence (AI)-powered solutions that...
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Concept-i will be exhibited at CES 2018 in Las Vegas
LAS VEGAS (CES 2018) and BURLINGTON, Mass., January 9, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Dragon Drive connected car platform powers the automotive...
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Dragon Drive’s new features, including gaze control combined with conversational AI and enhanced interoperability with the smart home and other virtual assistants, were awarded a CES 2018 Innovation Award
London, UK, January 3, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced new artificial intelligence (AI)-powered capabilities for its Dragon Drive automotive platform. Dragon...
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New AI-powered capability creates a streamlined user experience by enabling seamless interaction between virtual assistants and popular IoT assistants, third-party content services, and more
London, UK, January 3, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today introduced its cognitive arbitrator, a new artificial intelligence (AI)-powered capability that solves one of the...