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New capabilities allow for UK customers to change channels and search guides simply using their voice, making access to programming and customer service requirements easier than ever BURLINGTON, Mass.
One of the U.K.'s largest NHS Foundation Trusts integrates Nuance AI-powered speech recognition technology into its Epic EHR to replace paper documentation and consolidate patient records...
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Acquisition will combine solutions and expertise to deliver new cloud and AI capabilities across healthcare and other industries
REDMOND, Wash., and BURLINGTON, Mass. – April 12, 2021 – Microsoft Corp (Nasdaq: MSFT) and Nuance Communications, Inc. (Nasdaq: NUAN) today announced they have entered into a definitive...
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Recognised for its superior platform and rich APIs, Nuance earns top spot and outpaces competitors for fourth consecutive year
London – February 4, 2021 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has been recognised for the fourth consecutive year as the highest-rated vendor in the Opus Research...
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Strategic partnership results in the first mobile telco cloud-native platform with built-in Conversational and Engagement AI Services
Nuance Communications, Inc. (NASDAQ: NUAN) and Rakuten Mobile, Inc. today announced a strategic partnership to add Nuance® Intelligent Engagement AI Services to the Rakuten Communications...
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Telefónica is first to deploy voice biometrics to ensure those most impacted by COVID-19 get priority service in an easy, secure way
LONDON, United Kingdom – June 4, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced enhancements to its AI-enabled intelligent detection capabilities in Nuance Gatekeeper, the...
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Millions of phone banking customers benefit from fast, safe and simple verification process while removing the need to worry about passwords or security questions
Nuance® Communications, Inc. (NASDAQ: NUAN) today announced that National Australia Bank (NAB), one of Australia's major banks, is leveraging the world's most advanced biometrics solution for...
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With Voice-to-Agent messaging, consumers can leave a detailed message that is automatically transcribed, understood and routed to agents using Nuance Conversational AI
Burlington, Mass. – April 14, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced a solution that uses AI to eliminate putting customers on-hold. Instead of having customers...
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Nuance cited as “outstripping its rivals with leading conversational AI for chatbots”
BURLINGTON, Mass. – April 14, 2020– Nuance® Communications, Inc. (NASDAQ: NUAN) today announced Forrester Research has identified the company as a Leader in “The Forrester New Wave™:...
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Solution developed in response to NHS requests to help doctors, nurses and allied health professionals in these challenging times
LONDON, United Kingdom, April 6, 2020 – Nuance® Communications, Inc. today announced immediate availability of the free COVID-19 Content Pack for all Nuance Dragon® Medical users in the United...