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Nina, the Virtual Assistant for Customer Service, Enables Design Once and Deploy Across IVR, Mobile, Web and Messaging Channels
Washington, D.C. – SPEECHTEK – May 23, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced Nina for Messaging, which enables enterprises to engage their customers via...
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Nuance Customers Honored with Gold Stevie Awards for their Innovative Customer Service at the 2016 Asia Pacific Stevie® Awards
BURLINGTON, Mass., – May 18, 2016 – Nuance Communications, Inc. today announced its two customers, Jetstar Airways and the Australian Taxation Office, were each awarded Gold Stevie Awards for...
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Enterprise-Ready Solution Enables Secure Cloud-based Document and Report Creation via Real-time Voice Recognition for the Mobile Workforce
Burlington, Mass. – May 17, 2016 –Nuance Communications, Inc. (NASDAQ: NUAN) today unveiled Dragon® Anywhere Group, its secure cloud-based, professional-grade, mobile dictation solution for...
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TV manufacturers and cable providers can leverage Nuance’s natural language developer platform to extend conversational experiences customized for the connected home
Burlington, MA. – May 16, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it is extending its Dragon TV solution with its Nuance Mix NLU developer platform, giving cable...
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Delivers Strong Net New Bookings and Non-GAAP EPS, and Record Cash Flow from Operations
BURLINGTON, Mass., May 10, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its second quarter fiscal 2016, ended March 31, 2016. In the second quarter of...
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Highly Accurate Automated Transcription Unlocks the Data Trapped in Multi-speaker Audio; Enables Big Data Analytics, Data Mining of Audio and More
BURLINGTON, Mass., – May 5, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today introduced Nuance Transcription Engine (NTE), a powerful, fast and accurate engine that can quickly...
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Adventist Health System affiliated hospitals to implement enhanced CDI solution embedded with Cerner's clinical and financial health IT system
BURLINGTON, Mass., April 27, 2016 – Nuance Communications, Inc. (Nasdaq: NUAN) today announced that Florida Hospital has realized significant improvements in its Case Mix Index (CMI), resulting...
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New Research Shows that Nearly 90 Percent of Consumers Expect and Prefer Conversational Interactions with Customer Service; Nuance and Leading Global Customers to Showcase Value of Conversational Experiences at the Opus Research Intelligent Assistants & Intelligent Authentication Conference
BURLINGTON, Mass., – April 26, 2016 – Today from the Opus Research Intelligent Assistants and Intelligent Authentication Conference, Nuance Communications, Inc. shared results of a recent...
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For Swedbank Customers and Customer Service Agents Alike, Nina Makes it Easy to Get Answers; New Conversational Virtual Assistant Resolves 78% of Queries during First Contact
BURLINGTON, Mass., – April 25, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Swedbank Group, the leading financial institution in Sweden, Estonia, Latvia and...
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BURLINGTON, Mass., April 21, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that the Company will release results for its second quarter of fiscal 2016 after the market close...