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Connects Traditional Phone and Digital Channels with AI-Powered Omni-Channel Solution
BURLINGTON, Mass., – July 24, 2017 –Nuance Communications, Inc. (NASDAQ: NUAN) today announced IVR to Digital, an offering that further strengthens the Omni-Channel Customer Engagement...
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BURLINGTON, Mass., July 21, 2017 – Nuance Communications, Inc. (Nasdaq: NUAN) today provided an update to its prior disclosures regarding the global malware incident on June 27, 2017. The...
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BURLINGTON, Mass., – July 21, 2017 – Nuance Communications, Inc. today announced that the Company will release results for its third quarter of fiscal 2017 after the market close on Tuesday,...
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Direct Energie utilise la transcription afin d’exploiter les interactions vocales et améliorer la satisfaction de ses clients
PARIS, FRANCE - 3 juillet 2017 - Aujourd’hui, un grand nombre d’entreprises cherchent à améliorer l’expérience client en analysant les données de leurs systèmes ERP et CRM. C’est dans...
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Nuance Intelligent Virtual Assistant, Nina, Named a Recommended Product Among Ten Chatbot Vendors
BURLINGTON, Mass., – June 29, 2017 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Nina has earned a spot on Forrester’s Recommended Product List, receiving the number one...