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New survey finds messaging is increasing as an engagement channel with 80% of consumers noting they procrastinate calling customer service due to the time involved
BURLINGTON, Mass., – May 23, 2018 – Nuance Communications, Inc. released the results of a new survey that found the majority of consumers today are avoiding contacting brands due to the time...
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The Role of Technology in Financial Documentation Compliance Survey finds financial advisors seek smarter tools to balance financial documentation compliance and client service
BURLINGTON, Mass. – May 21, 2018 – Nuance Communications, Inc. today released the results of a national survey of financial services professionals that found 89 percent indicate that heavy...
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A first in India’s banking sector, Keya provides an intelligent, conversational experience for callers, enabling faster, more effective customer service in Hindi and English
BURLINGTON, Mass., – May 17, 2018 – Nuance Communications, Inc. today announced Kotak Mahindra Bank has launched Keya, the first AI-powered virtual assistant in Indian banking. Leveraging...
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Delivers Organic Revenue Growth, Non-GAAP Revenue and Earnings in Line with Guidance, and Strong Cash Flow from Operations
BURLINGTON, Mass., May 9, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its second quarter fiscal year 2018, the three months ending March 31, 2018....
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BURLINGTON, Mass., April 20, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that the Company will release results for its second quarter of fiscal 2018 after the market close...
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The Nuance Customer Engagement Platform Provides Everything Needed for Enterprises to Affordably Implement Secure Messaging Across Mobile In-App, Messaging Platforms and SMS
BURLINGTON, Mass., – March 28, 2018 – Nuance Communications, Inc., (NASDAQ: NUAN) today announced a major achievement: The Nuance Customer Engagement Platform now powers one billion digital...
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BURLINGTON, Mass., March 22, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Board of Directors has unanimously appointed Mark Benjamin as the new Chief Executive...
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Pioneer in Natural Language Processing (NLP) Unveils New Advancements in Core Technology, Enabling More Intelligent, Autonomous Interactions Across Voice and Digital Channels
ORLANDO, Fla. – Enterprise Connect – March 13, 2018 – Nuance Communications, Inc. (NASDAQ:NUAN) today from Enterprise Connect announced remarkable advancements to its core AI-powered voice...
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Nuance Brings Next Level Conversational AI to Epic EHR with New Dragon Medical Capabilities
BURLINGTON, Mass., and LAS VEGAS, March 7, 2018 – In an announcement made today at HIMSS 2018, Nuance Communications, Inc. (NASDAQ: NUAN), (booth #1143) and Epic, (booth #4432) revealed that...
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BURLINGTON, Mass., and LAS VEGAS, March 6, 2018 –– Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Dragon Medical One cloud platform has earned Certified status for...