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BURLINGTON, Mass., October 24, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that the Company will release results for its fourth quarter and full year fiscal 2018 after the...
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Nuance rated highest for client experience, satisfaction and loyalty by hospitals, physicians, inpatient facilities and ambulatory care organizations
BURLINGTON, Mass., October 24, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it has been ranked #1 for the sixth consecutive year in an annual healthcare report...
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Nuance’s speech recognition platform improves clinical documentation quality, efficiency and job satisfaction at hospital
KANSAS CITY, MO., Oct. 8, 2018 – At the Cerner Health Conference (CHC) Nuance Communications, Inc. (booth #501) today announced that Concord Hospital, an affiliate of Capital Region Health Care,...
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Company and health system leaders to share breadth of CDI quality and clinical expertise at annual conference
MIAMI, FL., Sept. 24, 2018 – Today, at the American Health Information Management Association (AHIMA) Convention and Exhibit (booth #937), Nuance Communications, Inc. (NASDAQ: NUAN) introduced...
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New service leverages artificial intelligence (AI) and deep analytics to anticipate customer requests, predict intent and provide fast resolution – increasing satisfaction, optimizing channel integration and streamlining service for brands
BURLINGTON, Mass., – September 18, 2018 – Nuance Communications, Inc. (NASDAQ:NUAN) today launched Nuance Prediction Service, enabling brands to predict inbound customers’ intents or next...
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Dragon TV enables voice-powered search and discovery and personalized and secure access to content and services through voice biometrics
AMSTERDAM (IBC Show 2018) and BURLINGTON, Mass., September 13, 2018 – At IBC Show 2018, Nuance Communications, Inc., the pioneer and leader in conversational AI innovations, announced that users...
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New messaging standard helps organizations better engage customers through high-touch mobile conversations that can include rich media files and video calls
BURLINGTON, Mass. – September 13, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has expanded the capabilities of the Nuance Omnichannel Customer Engagement Platform by...
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Burlington, Mass., September 12, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Board of Directors has unanimously approved and appointed four new members to the...
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BURLINGTON, Mass., September 7, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it will present at the 16th Annual Morgan Stanley Global Healthcare Conference in New York, New...
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Company showcases unified vision for ambient clinical documentation and announces general availability of virtual assistants for physician mobile app
BURLINGTON, Mass., and VERONA, Wisc., September 6, 2018 – Nuance Communications, Inc. today announced important advancements in its capabilities and vision for delivering advanced conversational...
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In a first for Germany, subscribers get easy, seamless and secure access to customer service using only their voice
BURLINGTON, Mass. and BERLIN, Germany – September 4, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Deutsche Telekom has deployed Nuance’s voice biometrics solution...
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Company builds on established global footprint as countries continue to prioritize the digitization of their healthcare systems
BURLINGTON, Mass., August 20, 2018 – Nuance Communications, Inc. today announced that it is continuing to expand globally to meet growing international demand for its conversational artificial...
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Peer-reviewed research conducted at Vassar Brothers Medical Center reveals positive results among providers
POUGHKEEPSIE, NY and, BURLINGTON, Mass., August 13, 2018 – A multiyear study on the adoption of speech recognition technology and its impact on provider documentation in the electronic health...
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Delivers Strong Performance Across Several Key Financial Metrics
BURLINGTON, Mass., August 8, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its third quarter fiscal year 2018, the three months ended June 30, 2018. As...
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Independent research shows biometrics solution delivered 191% ROI by preventing fraud, simplifying authentication and increasing customer satisfaction
BURLINGTON, Mass., – July 23, 2018 – Nuance Communications, Inc. today released a new commissioned Forrester Consulting study quantifying the Total Economic Impact and benefits of the Nuance...
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mPower platform harnesses power of AI-based data mining to unlock actionable insights and industry benchmarks, creating a path to improved clinical and financial outcomes
ORLANDO, FL., July 22, 2018 – At the AHRA 2018 Annual Meeting and Exposition today, Nuance Communications, Inc. announced the general availability of a cloud-based version of its proven...
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BURLINGTON, Mass., July 20, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that the Company will release results for its third quarter of fiscal 2018 after the market close on...
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Industry Veteran Brings Decades of Experience in Cloud, Security, Business Intelligence, and Network Domains
BURLINGTON, Mass., July 16, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it has appointed Mark Sherwood as Senior Vice President and Chief Information Officer. Mr....
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Outpaces Competitors, Topping List for Market Presence, Ability to Scale and Maturity of Technology
BURLINGTON, Mass. – July 2, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN), a leader in conversational AI innovation, today announced it has been awarded the highest combined rating of...
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Three Long-Serving Directors to Retire
BURLINGTON, Mass., June 26, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Board of Directors has unanimously approved significant changes to its Board composition,...
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#17 rank reflects conversational AI leader’s commitment to innovation and strong adoption of its intelligent clinical documentation solutions
BURLINGTON, Mass., June 22, 2018 – Nuance Communications, Inc., today announced that it has been ranked #17 on the 2018 Healthcare Informatics 100, a compilation of the top healthcare...
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Intelligent Reporting Combined with Dragon Law Enforcement Speech Recognition Technology Brings Unprecedented Speed and Accuracy to Mission-Critical Public Safety Communication
BURLINGTON, Mass. – June 19, 2018 – Nuance Communications, Inc. the pioneer and leader in conversational AI innovations, today announced its strategic partnership with leading Computer Aided...
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Česká spořitelna customers first in region to say “dobrý den” to a better banking experience through Nuance’s voice biometrics
BURLINGTON, Mass., – June 18, 2018 – Nuance Communications, Inc. today announced that Česká spořitelna – the Czech Republic’s largest bank and owned by Erste Bank Group AG – is the...
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Evaluated Alongside Tech’s Biggest Names, Nuance Receives Differentiated Rating in Key Criteria
BURLINGTON, Mass. – June 12, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN), a leader in conversational AI innovations, today announced that Forrester Research has identified the company as...
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BURLINGTON, Mass., June 8, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it will present at the Stifel 2018 Cross Sector Insight Conference in Boston on June 12, 2018 at 9:10...
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BURLINGTON, Mass., – May 31, 2018 – Nuance Communications, Inc. today announced the North American Partner Award winners, recognizing key partners for their commitment to Nuance, joint...
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Award-winning speech recognition platform hosted in state-of-the-art data center to ensure compliance with Canadian federal and provincial patient privacy regulations
Vancouver, B.C., Canada, May 30, 2018 – At the eHealth Conference booth #235 today, Nuance Communications, Inc. launched its universal cloud-based speech recognition platform, Dragon® Medical...
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New survey finds messaging is increasing as an engagement channel with 80% of consumers noting they procrastinate calling customer service due to the time involved
BURLINGTON, Mass., – May 23, 2018 – Nuance Communications, Inc. released the results of a new survey that found the majority of consumers today are avoiding contacting brands due to the time...
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The Role of Technology in Financial Documentation Compliance Survey finds financial advisors seek smarter tools to balance financial documentation compliance and client service
BURLINGTON, Mass. – May 21, 2018 – Nuance Communications, Inc. today released the results of a national survey of financial services professionals that found 89 percent indicate that heavy...
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A first in India’s banking sector, Keya provides an intelligent, conversational experience for callers, enabling faster, more effective customer service in Hindi and English
BURLINGTON, Mass., – May 17, 2018 – Nuance Communications, Inc. today announced Kotak Mahindra Bank has launched Keya, the first AI-powered virtual assistant in Indian banking. Leveraging...
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Delivers Organic Revenue Growth, Non-GAAP Revenue and Earnings in Line with Guidance, and Strong Cash Flow from Operations
BURLINGTON, Mass., May 9, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its second quarter fiscal year 2018, the three months ending March 31, 2018....
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BURLINGTON, Mass., April 20, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that the Company will release results for its second quarter of fiscal 2018 after the market close...
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The Nuance Customer Engagement Platform Provides Everything Needed for Enterprises to Affordably Implement Secure Messaging Across Mobile In-App, Messaging Platforms and SMS
BURLINGTON, Mass., – March 28, 2018 – Nuance Communications, Inc., (NASDAQ: NUAN) today announced a major achievement: The Nuance Customer Engagement Platform now powers one billion digital...
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BURLINGTON, Mass., March 22, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Board of Directors has unanimously appointed Mark Benjamin as the new Chief Executive...
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Pioneer in Natural Language Processing (NLP) Unveils New Advancements in Core Technology, Enabling More Intelligent, Autonomous Interactions Across Voice and Digital Channels
ORLANDO, Fla. – Enterprise Connect – March 13, 2018 – Nuance Communications, Inc. (NASDAQ:NUAN) today from Enterprise Connect announced remarkable advancements to its core AI-powered voice...
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Nuance Brings Next Level Conversational AI to Epic EHR with New Dragon Medical Capabilities
BURLINGTON, Mass., and LAS VEGAS, March 7, 2018 – In an announcement made today at HIMSS 2018, Nuance Communications, Inc. (NASDAQ: NUAN), (booth #1143) and Epic, (booth #4432) revealed that...
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BURLINGTON, Mass., and LAS VEGAS, March 6, 2018 –– Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Dragon Medical One cloud platform has earned Certified status for...
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Includes Clinical and Financial Outcomes from Hospitals Using Nuance’s AI-Powered Computer-Assisted Physician Documentation Solutions to Reduce Rework
BURLINGTON, Mass., and LAS VEGAS, March 5, 2018 – At HIMSS 2018, Nuance Communications, Inc. (NASDAQ: NUAN), (booth #1143) unveiled new study data in an infographic about the importance of...
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Collaboration Focused on Optimizing the Development, Clinical Validation and Usability of Practical AI Algorithms Through the Nuance AI Marketplace
BURLINGTON, Mass. and LAS VEGAS, March 05, 2018 – At HIMSS 2018, Nuance Communications, Inc. (NASDAQ: NUAN), (booth #1143) today announced the signing of a multi-year strategic agreement with...
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Nuance and its Customers Win Big for Innovative Customer Engagement Solutions Across Six Categories for Innovation and Excellence
BURLINGTON, Mass., – February 27, 2018 – Nuance Communications, Inc. today announced the company earned multiple Stevie® Awards for Sales & Customer Service. Nuance, the pioneer and leader in...
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Introduction of ConversationPrint™ and Intelligent Detectors Enhances 3rd Generation DNN Platform to Streamline Omni-Channel Customer Authentication and Stop Fraudsters Across All Points of Access
BURLINGTON, Mass., February 26, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced the next generation of Security Suite, a state-of-the-art biometric security solution for fraud...
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Deep learning, combined with traditional knowledge-based systems, elevates quality of text-to-speech technologies to near human speech
BURLINGTON, Mass., February 14, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it has advanced its text-to-speech (TTS) technology with deep neural networks (DNN) to...
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Nuance considered one of the Best Mobile Operator Services for Consumers by GSMA
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Expansion Extends AI-Powered Virtual Assistant Across Channels; Allows Consumers to Receive Real-time Customer Service and Engage the Airline as They Would Friends
BURLINGTON, Mass., February 13, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced Jetstar has extended the deployment of web virtual assistant “Jess” to Facebook Messenger to...
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Delivers Strong Q1 18 Revenue and EPS, Above Initial Guidance; Marks Important Milestone with Return to Organic Revenue Growth of 1% and an Increase in Organic Revenue Growth Range for the Full Fiscal Year
BURLINGTON, Mass., February 8, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its first quarter fiscal 2018, ended December 31, 2017. “Three years ago,...
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Global Enterprise Customers Individually Achieve Over 1M Voiceprints as AI-Powered Security Suite Drives Record Adoption
BURLINGTON, Mass., – January 31, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its voice biometrics solution has hit a milestone for adoption of its authentication and...
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Client Feedback Demonstrates Nuance’s Quality Management and Coding are Top Performing Solutions
BURLINGTON, MA, January 30, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced its Quality Management and Coding solutions, also known as Clintegrity, have been named vendor...
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2018 Role of Technology in Law Enforcement Paperwork Annual Report Finds Inefficient Documentation Impedes Report Accuracy, Officer Safety and Time in the Community
BURLINGTON, Mass. – January 30, 2018 – Nuance Communications, Inc. today released the results of a new survey that found the majority of today’s law enforcement professionals are spending at...
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BURLINGTON, Mass., January 26, 2018 – Nuance Communications, Inc. (NASDAQ:NUAN) today announced that the Nuance Board of Directors unanimously decided to appoint Sanjay Vaswani, Managing Partner...
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Latest Version Provides 99% Accuracy to Clinicians in Smaller Practices, Driving Improved Patient Visits and Cost Savings
BURLINGTON, Mass., January 22, 2018 – Nuance Communications, Inc. today announced the release of Dragon Medical Practice Edition 4, the latest locally installed version of Nuance’s...