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New survey finds messaging is increasing as an engagement channel with 80% of consumers noting they procrastinate calling customer service due to the time involved
BURLINGTON, Mass., – May 23, 2018 – Nuance Communications, Inc. released the results of a new survey that found the majority of consumers today are avoiding contacting brands due to the time...
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The Role of Technology in Financial Documentation Compliance Survey finds financial advisors seek smarter tools to balance financial documentation compliance and client service
BURLINGTON, Mass. – May 21, 2018 – Nuance Communications, Inc. today released the results of a national survey of financial services professionals that found 89 percent indicate that heavy...
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A first in India’s banking sector, Keya provides an intelligent, conversational experience for callers, enabling faster, more effective customer service in Hindi and English
BURLINGTON, Mass., – May 17, 2018 – Nuance Communications, Inc. today announced Kotak Mahindra Bank has launched Keya, the first AI-powered virtual assistant in Indian banking. Leveraging...
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Delivers Organic Revenue Growth, Non-GAAP Revenue and Earnings in Line with Guidance, and Strong Cash Flow from Operations
BURLINGTON, Mass., May 9, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its second quarter fiscal year 2018, the three months ending March 31, 2018....
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BURLINGTON, Mass., April 20, 2018 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that the Company will release results for its second quarter of fiscal 2018 after the market close...