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New Research Shows that Nearly 90 Percent of Consumers Expect and Prefer Conversational Interactions with Customer Service; Nuance and Leading Global Customers to Showcase Value of Conversational Experiences at the Opus Research Intelligent Assistants & Intelligent Authentication Conference
BURLINGTON, Mass., – April 26, 2016 – Today from the Opus Research Intelligent Assistants and Intelligent Authentication Conference, Nuance Communications, Inc. shared results of a recent...
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For Swedbank Customers and Customer Service Agents Alike, Nina Makes it Easy to Get Answers; New Conversational Virtual Assistant Resolves 78% of Queries during First Contact
BURLINGTON, Mass., – April 25, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Swedbank Group, the leading financial institution in Sweden, Estonia, Latvia and...
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BURLINGTON, Mass., April 21, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that the Company will release results for its second quarter of fiscal 2016 after the market close...
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CHRISTUS Health Replaces Prior Competitive Systems with Suite of Nuance Documentation Solutions to Improve Quality, Financial Performance and Enhance Physician Productivity and Satisfaction
BURLINGTON, Mass., – April 7, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced it has been selected by CHRISTUS Health, one of the 10 largest Catholic not-for-profit health...
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BURLINGTON, MA, March 28, 2016 – For the second consecutive year, Nuance Communications, Inc. (NASDAQ: NUAN) has been named the leading vendor in the quality management solutions category in the...
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TalkTalk Becomes First Telecoms Provider in the UK to Embrace Voice Biometrics from Nuance
BURLINGTON, Mass., – March 17, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that TalkTalk has chosen Nuance’s voice biometrics technology to improve the customer...
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BURLINGTON, Mass., March 10, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it has agreed to repurchase $500 million, or approximately 26.32 million shares, of Nuance...
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Nuance Announces New Version of Dragon Voice Recognition Software for Individual Legal ProfessionalsIndividual Legal Professionals can Leverage Dictation, Transcription, and Mobility Components for Documentation Productivity at New, Lower Price Point
Burlington, Mass. – March 10, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced the availability of Dragon® Legal Individual speech recognition software, the latest offering...
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Nuance Awarded Across Multiple Categories for Delivering Unparalleled Customer Service Solutions at the 2016 Stevie® Awards
BURLINGTON, Mass., – March 8, 2016 – Nuance Communications, Inc. today announced that it emerged as a leader in delivering intelligent self-service solutions, winning across seven categories...
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Experienced Legal Executive Brings 30 Years of Private and Public Counsel in Technology Industry
Burlington, MA – February 5, 2016 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it has appointed Ken Siegel as Chief Legal Officer to oversee Nuance’s legal organization...