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Nuance Intelligent Virtual Assistant, Nina, Named a Recommended Product Among Ten Chatbot Vendors
BURLINGTON, Mass., – June 29, 2017 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that Nina has earned a spot on Forrester’s Recommended Product List, receiving the number one...
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BURLINGTON, Mass., June 28, 2017 – Nuance Communications, Inc. (Nasdaq: NUAN) indicated that on Tuesday, June 27, portions of its network were affected by a global malware incident, which also...
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Findings Underscore Importance of Clinical Documentation to Help Avoid Penalties and Revenue Loss for Hospitals.
BURLINGTON, Mass., June 26, 2017 – Nuance Communications, Inc. (NASDAQ: NUAN) today shared the results of a survey of hospital finance executives and professionals to gauge their awareness and...
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Nina Coach Fosters a Smarter Virtual Assistant at a Faster Time to Market Leveraging AI and Hidden Agents
BURLINGTON, Mass., – June 20, 2017 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced Nina Coach to enable a new generation of virtual assistants as part of a series of innovations...
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Leader in Automation & Intelligent Self-Service Introduces Voice of the Customer Analytics, Optimizing the Customer Experience while Driving Business Results
BURLINGTON, Mass., – June 12, 2017 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it is expanding the Nuance Analytics portfolio of advanced solutions to empower enterprise...
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As Consumers Embrace Messaging to Engage with Companies, Nuance Enhances the Customer Experience by Converting Q&A to Conversation
BURLINGTON, Mass., – June 7, 2017 – Nuance Communications, Inc., (NASDAQ: NUAN) today announced virtual assistant and asynchronous chat innovations have been added to the Nuance Digital...
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Nuance Digital Engagement Platform Advances AI Innovations for Global Markets; Adds Nina for Amazon Alexa, Asynchronous Messaging, Nina Coach, and IVR to Digital
BURLINGTON, Mass., – June 1, 2017 – Leveraging decades of experience delivering customer care solutions globally for a wide range of industries, Nuance Communications, Inc. (NASDAQ: NUAN)...
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Say “Hello, Nina!” to Seek Service with Brands; Nina for Alexa Harnesses Nuance AI to Enable Customer Service as a Skill in Alexa and Deliver Consistent, Engaging, and Human-Like Virtual Assistant Experience
BURLINGTON, Mass., – June 1, 2017 – As part of a series of advancements in conversational AI introduced today, Nuance Communications, Inc. (NASDAQ: NUAN) unveiled Nina for Amazon® Alexa™,...
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New Security Suite Tackles Consumer Fraud Head-On by Integrating Facial and Behavioral Biometrics with Industry-Leading Voice Biometrics Solutions, across Channels
BURLINGTON, Mass. – May 18, 2017 – Nuance Communications, Inc. (NASDAQ: NUAN) today took a major step towards reducing the risk of consumer fraud by announcing a new suite of biometric...
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Delivers Strong Q2 17 Revenues, EPS, Net New Bookings, Recurring Revenue, and Return to Organic Growth
BURLINGTON, Mass., May 9, 2017 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its second quarter fiscal 2017, ended March 31, 2017. In the second quarter of...