23/ 2020Strategic partnership results in the first mobile telco cloud-native platform with built-in Conversational and Engagement AI Services
Nuance Communications, Inc. (NASDAQ: NUAN) and Rakuten Mobile, Inc. today announced a strategic partnership to add Nuance® Intelligent Engagement AI Services to the Rakuten Communications...
27/ 2020Nuance Voice Biometrics Quickly Identifies Customers and Strengthens Security for National Australia BankMillions of phone banking customers benefit from fast, safe and simple verification process while removing the need to worry about passwords or security questions
Nuance® Communications, Inc. (NASDAQ: NUAN) today announced that National Australia Bank (NAB), one of Australia's major banks, is leveraging the world's most advanced biometrics solution for...
14/ 2020With Contact Centres Facing a Surge in Callers, Nuance Introduces AI that Eliminates Putting Customers On-HoldWith Voice-to-Agent messaging, consumers can leave a detailed message that is automatically transcribed, understood and routed to agents using Nuance Conversational AI
Burlington, Mass. – April 14, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced a solution that uses AI to eliminate putting customers on-hold. Instead of having customers...
14/ 2020Nuance cited as “outstripping its rivals with leading conversational AI for chatbots”
BURLINGTON, Mass. – April 14, 2020– Nuance® Communications, Inc. (NASDAQ: NUAN) today announced Forrester Research has identified the company as a Leader in “The Forrester New Wave™:...
07/ 2020Nuance Announces Free COVID-19 Documentation Templates for all Dragon Medical Users and Mobile Solutions for Care TeamsSolution developed in response to health system requests; Free add-on licenses extend the ability for physicians, nurses, and radiologists to document care anywhere, anytime
BURLINGTON, Mass., March 26, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced immediate availability of the free COVID-19 Content Pack for all Nuance Dragon® Medical users,...